Globe warns users about text scams


UPDATED scamGlobe Telecom advises its mobile customers to take precaution to avoid falling victim to text scams. Text scams usually come in the form of text messages about discounts, refunds, prizes, or stranded relatives but are actually share-a-load transactions.

Globe emphasized that legitimate advisories from the telecommunications provider are labeled from “GLOBE” and do not come from 11-digit numbers. Subscribers may validate unusual texts and calls with the company’s customer service agents, said Yoly Crisanto, Globe SVP for Corporate Communications.

Crisanto reminded subscribers that by adding the number “2” before the 10-digit cell phone number of the recipient, the unsuspecting subscriber would have done a Share-A-Load transaction, thus the sum of 500 pesos in the two examples above would be transferred or credited to the prepaid number to which the message was sent to.

Globe customers are advised not to respond and, instead, immediately report suspicious text messages to authorized Globe customer service channels.

To report a mobile number used for scam text messages, you can visit the Globe website; send a message through Globe Contact Form; or tweet to @Talk2GLOBE on Twitter. Subscribers can put in the number, the exact message, and the time and date the fraudulent text message was received. Such numbers will be immediately disconnected from service once the company gets validation that the same are indeed used for such unscrupulous activities.