Isuzu CDO claims five-peat ‘Dealer of the Year’ award


2013 DOYA Photo

The 2013 Dealer of the Year Award was bestowed by IPC president Nobuo Izumina (2nd from left) and EVP Takashi Tomita (2nd from right) to Isuzu CDO president and general manager Frank Rolida (3rd from left) and board of director Dr. Jerome Young (4th from left). Also shown in photo, from left, IPC VP for Sales Daisuke Inaba, Isuzu CDO Stockholder & Director Jeremy Young; sales manager and assistant general manager George Ongchua; Suzette Ongchua; Melin Young; Anita Rolida; and, IPC SVP for Sales Arthur Balmadrid.
Isuzu Cagayan de Oro (CDO) has been announced Dealer of the Year among all 21 authorized dealerships of Isuzu Philippines Corporation (IPC) for the fifth time.
In addition to the successful run in 2013, Isuzu CDO was also the Best in Service Operations and Best in Customer Service Operations along with the much-coveted recognition.

The provincial dealership bested 20 other Isuzu dealers, in a showdown of predetermined sales & after sales metrics, measuring the Isuzu network’s performance on sales, implementation of sales support programs, maintenance of dealership facilities, compliance to parts & service and database operation parameters.

“We are truly honored for the awards we received and for the opportunities that Isuzu Philippines have given in order for us to excel and to continuously grow our business,” Rolida said. “We are very optimistic that 2014 will be another great year for Isuzu and its dealership network,” he added.

Izumina expressed, “The Dealer of the Year Awards highlighted our dealer network’s consistent compliance of our stringent standards. It also indicates their eagerness to support IPC’s efforts in continuously improving dealer operations with the view to serving our customers better.” Izumina also commended all Isuzu dealers and challenged them to strive for sales excellence this 2014.