Moving towards providing the best-in-class customer service through modern innovations, Philam Life launches iPoS. The first and only iPad-based interactive Point-of-Sale (iPoS) in the country, this technology makes financial planning easy.
The latest innovation from Philam Life allows potential policy owners to secure a tailor-fit life insurance plan in just one sitting using the Financial Advisor’s iPad.
“iPoS makes it easy for clients, as well as for Philam Life Financial Advisors as buying a plan based on one’s needs can now be done in one sitting.,” Rex Mendoza, Philam Life President and Chief Executive Officer, said. “This is in line with the company’s thrust of building a Premier Agency force equipped with best-in-class tools.”
Financial planning convenience
Using iPoS, Philam Life Financial Advisors can use the three-step process in conveniently assessing and presenting to their clients.
First, the Financial Advisor begins with a financial health check where apt client information are collected and registered in the system. The system processes the information and determines the financial needs of the client.
Second, based on the needs and financial capabilities of the client, the advisor will offer the suitable plan. Clients also have the option of customizing their plan.
Once the client has decided on the plan, the final step is to fill out, give an e-signature and submit the electronic application form via the iPoS. Assessment of the application is done and within two hours from a successful electronic submission, the Financial Advisor will receive an SMS if the application has been approved or if the sole requirement is payment of the first premium.
For applications that would need other additional requirements, Financial Advisors will be informed within two days through SMS on the application status.
Mendoza concluded, “Philam Life continues to lead the way in innovating the Philippine life insurance industry. iPoS is just one of the many services we are introducing this year as part of our commitment to make financial planning easier for more Filipinos.”